SECURITY

At Interflora Pacific Unit Ltd we value your security and privacy. Your order is protected by using our secure server. While we may (with your permission) securely store your customer details, your credit card details are NEVER stored once we have processed your order. Should you have any reservations about ordering online please order by calling us on The Flowerline ™ on +64 3 366 5882 quoting the catalogue number found beneath the arrangement you have chosen.

DELIVERY – SINGAPORE

For Interflora flower deliveries in Singapore or worldwide make your floral selection from the menu's.

The standard delivery charge is included in the value of your order.

Delivery is available to all locations in Singapore.

Same day delivery is available for Singapore on orders placed before 11:30am weekdays. Deliveries are not available on Sundays or Public Holidays.

Deliveries at specific times of the day can be requested but not guaranteed.

Please include the name of the deceased in the case of funeral orders.

DELIVERY – OVERSEAS

Choose deliveries in other countries by selecting from the box in the upper left menu.  If the country you wish to send flowers to is not listed, please detail your requirements, including the recipient’s town and country, using the Contact Form and we will email you a quote.

All prices to overseas countries include a uniform standard delivery charge.

Interflora Pacific Unit Ltd will deliver flowers and gifts to almost anywhere in the world, where fresh flowers are available.  Naturally our delivery service is affected by local conditions.  Delivery is usually available within 24 hours, but occasionally may be longer, depending on time zones and local conditions.

Deliveries to other countries can be made the same business day if you place your order by 11:30am weekdays. Delivery may be possible, but limited on Saturdays, Sundays and Public Holidays.

Please include the name of the deceased in the case of funeral orders.

GUARANTEE OF SATISFACTION

Interflora Pacific Unit Ltd guarantees the freshness, flower quality and value of every Interflora relay order. Each Interflora arrangement delivered by its members is created by a professional Interflora florist.

Delivery will be made on the date requested and every effort will be made to meet requests as to preferred times, but only funeral deliveries can be specific with regard to time.

Complaints must be made within 48 hours of delivery to the Interflora florist who delivered the order. Special delivery conditions apply to hospitals, hotels, ships, airports, funeral parlours, crematoria and cemeteries.

REFUND POLICY

If your order is not delivered to your satisfaction then Interflora Pacific Unit Ltd will either arrange a re-delivery of your order to the recipient or provide you with a 100% refund of your order. The refund policy applies to both order deliveries in Singapore and International deliveries overseas.

QUALITY

Throughout the world, seasonal and regional conditions may affect the supply and cost of flowers and foliages. In these circumstances INTERFLORA Members reserve the right to make appropriate substitutions whilst maintaining the value of your order.

CONTAINERS

Where possible the particular container or basket shown will be supplied. Should these not be available alternative containers of a similar value and style will be substituted.

PRICE AND VALUE

Prices listed include delivery and service charges. INTERFLORA customers are advised that prices apply to the floral arrangements and gifts depicted on this INTERFLORA Internet Site and are recommended guidelines only and not obligatory. The floral arrangements displayed represent the middle price. Extra charges for out-of-town delivery, if applicable, will be notified to you before your order is accepted.